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Communications

Perform a written analysis according to the Usability Checklist [5 sections]:
Content
Is all material relevant to this user for this task?
Is all material technically accurate?
is the level of technicality appropriate for users?
Are warnings and cautions inserted where needed?
Are claims, conclusions, and recommendations
supported by evidence?
Is the material free of gaps, unclear passages, or needless details?
Are all key terms clearly defined?
Are all data sources documented?
Organization
• Is the structure of the document visible at a glance?
• Is there a clear line of reasoning that emphasizes what is most important?
• Is material organized in the sequence that users are expected to follow?
Is everything easy to locate?
Is the material “chunked” into easily digestible parts?
Is each sentence understandable the first time it is read?
Style
• Is content-rich information expressed in the fewest words possible?
• Are sentences put together with enough variety?
Are words chosen for exactness, and not for camouflage?
• Is the tone appropriate for the situation and users?
Design
• is page design inviting, accessible, and appropriate for users needs?
Are there adequate aids to navigation [headings, lists, type styles]?
• Are there adequate visuals to clarify, emphasize, or summarize?
• Do supplements accommodate the needs of a diverse audience?
Ethical, Legal, and Cultural Considerations
Does the document indicate sound ethical judgment?
Does the document comply with copyright law and other legal standards?
Does the document respect users’ cultural diversity?
In each section, discuss the strong and weak points of the manual based on the checklist [PER SECTION]
Explain why the sample manual is effective or ineffective for each section

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